{"id":39422,"date":"2026-05-14T15:08:09","date_gmt":"2026-05-14T13:08:09","guid":{"rendered":"https:\/\/www.logicline.de\/services\/agentforce-engineering"},"modified":"2026-08-07T23:09:15","modified_gmt":"2026-08-07T21:09:15","slug":"agentforce-engineering","status":"publish","type":"page","link":"https:\/\/www.logicline.de\/en\/services\/agentforce-engineering","title":{"rendered":"Agentforce Engineering"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"39422\" class=\"elementor elementor-39422 elementor-39402\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85ba16e e-con-full ll-sec ll-hero e-flex e-con e-parent\" data-id=\"85ba16e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-73661caf e-con-full e-flex e-con e-child\" data-id=\"73661caf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45307cdf ll-kicker elementor-widget elementor-widget-heading\" data-id=\"45307cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 24px;white-space: normal\">Agentforce Engineering<\/span><\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ae3c308 elementor-widget elementor-widget-heading\" data-id=\"1ae3c308\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span style=\"color:#E00817\">Agentforce Engineering<\/span> \u2014 When Standard Configuration Isn't Enough<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74723361 elementor-widget elementor-widget-text-editor\" data-id=\"74723361\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Your service logic for machinery and equipment cannot be mapped using a click-based configuration: warranty checks, complaint triage, and component lookups across ERP and IoT systems.<\/p><p class=\"p1\">We build the Agentforce modules for this in sprint packages (time-to-value: 10\u201312 weeks) and hand them over to your team. Custom Topics, Apex Actions, LWC, Heroku backend, and MCP, based on your service data structures. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6ab01f ll-cta elementor-widget elementor-widget-button\" data-id=\"a6ab01f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"#\" rel=\"nofollow\" data-cal-link=\"edgar.schueber\/30min\" data-cal-namespace=\"30min\" data-cal-config=\"&#039;{&quot;layout&quot;:&quot;month_view&quot;\" useslotsviewonsmallscreen=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Arrange an initial consultation and demo now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e343d31 e-con-full e-flex e-con e-child\" data-id=\"4e343d31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1eedb24b elementor-widget elementor-widget-image\" data-id=\"1eedb24b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"596\" src=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/05\/44-768x596.png\" class=\"attachment-medium_large size-medium_large wp-image-38977\" alt=\"\" srcset=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/05\/44-768x596.png 768w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/05\/44-300x233.png 300w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/05\/44-1024x795.png 1024w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/05\/44.png 1056w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-7c85842b e-con-full ll-sec ll-tone-white e-flex e-con e-parent\" data-id=\"7c85842b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<section class=\"elementor-element elementor-element-1ad1d348 e-con-full e-flex e-con e-child\" data-id=\"1ad1d348\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1354cd13 e-con-full e-flex e-con e-child\" data-id=\"1354cd13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32be7046 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"32be7046\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Benefits with Agentforce Engineering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0db382 elementor-widget elementor-widget-text-editor\" data-id=\"a0db382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>82%<\/strong> of companies consider AI to be critical to their competitiveness, but only <strong>42% are currently using <\/strong>it (<em>Quanos, 2024<\/em>). Gartner cites the lack of proof of value as one of the biggest hurdles to AI adoption and advises companies to purchase AI platforms rather than build them in-house. This is exactly where we come in: on the Salesforce platform, with a defined outcome for each sprint.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-493db41 e-con-full e-grid e-con e-child\" data-id=\"493db41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bfe2596 e-con-full ll-card e-flex e-con e-child\" data-id=\"bfe2596\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-85a793e e-con-full e-flex e-con e-child\" data-id=\"85a793e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f176019 elementor-widget elementor-widget-heading\" data-id=\"f176019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Engineering, not just configuration<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59a4e82 elementor-widget elementor-widget-text-editor\" data-id=\"59a4e82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Custom Apex Actions, LWC components, Heroku services, MCP integration\u2014things that standard agencies don&#8217;t build.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-02286e3 e-con-full ll-card e-flex e-con e-child\" data-id=\"02286e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0809a90 e-con-full e-flex e-con e-child\" data-id=\"0809a90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26ccabb elementor-widget elementor-widget-heading\" data-id=\"26ccabb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Domain Context: Services for machinery and equipment manufacturers<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7385da elementor-widget elementor-widget-text-editor\" data-id=\"f7385da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Topics, skills, and an SDI knowledge base that understands industrial service logic\u2014not generic CRM examples.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55b9063 e-con-full ll-card e-flex e-con e-child\" data-id=\"55b9063\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-99896a2 e-con-full e-flex e-con e-child\" data-id=\"99896a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aba1dfd elementor-widget elementor-widget-heading\" data-id=\"aba1dfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">From MVP to productive agent<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b992c35 elementor-widget elementor-widget-text-editor\" data-id=\"b992c35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Clear sprint packages with defined outcomes instead of time-and-material time windows.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3e59d2 e-con-full ll-card e-flex e-con e-child\" data-id=\"d3e59d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b900bca e-con-full e-flex e-con e-child\" data-id=\"b900bca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4c566 elementor-widget elementor-widget-heading\" data-id=\"3f4c566\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Salesforce-native and open<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a23e53c elementor-widget elementor-widget-text-editor\" data-id=\"a23e53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Runs in your Salesforce Cloud and remains LLM-agnostic via MCP. You can switch LLM providers later without having to modify the agents, which is particularly relevant in regulated service contexts. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-d1a3f4d e-con-full e-flex e-con e-child\" data-id=\"d1a3f4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0f5d4a4 ll-split e-con-full e-flex e-con e-child\" data-id=\"0f5d4a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a9be0f6 e-con-full e-flex e-con e-child\" data-id=\"a9be0f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f9a22e elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0f9a22e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Level 2-3: Connect and Decide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44241df elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"44241df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Digitize \u2192 Network \u2192 Decide \u2192 Automate<\/p><p>Each level delivers independent value. You decide where you want to start. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e5e500 e-con-full e-flex e-con e-child\" data-id=\"6e5e500\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40aa0ba elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"40aa0ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Agentforce implementations operate at Level 2 (connected service processes) and Level 3 (decision intelligence). We build the technical building blocks that make Agentforce reliable when applied to your data\u2014and lay the foundation for Service Decision Intelligence as the next level. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/section>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-50dc7d75 e-con-full ll-sec ll-tone-dark e-flex e-con e-parent\" data-id=\"50dc7d75\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-36444b3c ll-split e-con-full e-flex e-con e-child\" data-id=\"36444b3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3c7a3841 e-con-full e-flex e-con e-child\" data-id=\"3c7a3841\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c2a742e elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2c2a742e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why many Agentforce projects get stuck.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10808b1 elementor-align-left ll-cta elementor-widget elementor-widget-button\" data-id=\"10808b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"#\" rel=\"nofollow\" data-cal-link=\"edgar.schueber\/30min\" data-cal-namespace=\"30min\" data-cal-config=\"&#039;{&quot;layout&quot;:&quot;month_view&quot;\" useslotsviewonsmallscreen=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Let's talk about Agentforce in service<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-756ab09c e-con-full e-flex e-con e-child\" data-id=\"756ab09c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2899d669 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"2899d669\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI in customer service is no longer a niche topic: 26% of companies use AI specifically in customer service (<em>VDMA<\/em>). Agentforce really comes into its own as soon as you need to go beyond click-and-configure solutions. That\u2019s exactly where most projects come to a halt:  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a1001c4 elementor-widget__width-initial elementor-widget-mobile__width-initial ll-list-cards ll-rich elementor-widget elementor-widget-text-editor\" data-id=\"3a1001c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Standard topics aren&#8217;t enough<\/strong> \u2014service logic in machinery and equipment requires custom topics with their own decision-making logic, not just &#8220;extended prompts.&#8221;<\/li><li><strong>Out-of-the-box actions are too generic<\/strong> &#8211; complaint triage, warranty check, component lookup or ERP reference require <strong>custom Apex Actions<\/strong>, often with external backend.<\/li><li><strong>LWC components for service UIs<\/strong> are rarely just a matter of clicking\u2014guided experiences, tools for diagnosis, or agent-supported Field Service cockpits require front-end engineering.<\/li><li><strong>Data connectivity beyond Salesforce<\/strong> \u2014 IoT telemetry, ERP, knowledge databases, document archives: none of this works without Heroku services, MuleSoft, or MCP integrations.<\/li><li><strong>Prompt engineering without evaluation<\/strong> &#8211; many implementations have no measurable response quality. What goes live without an evaluation loop hallucinates in weeks. <\/li><li><strong>Cross-skill architecture<\/strong> &#8211; as soon as several agents and topics interact, platform architecture is required, not a few configured building blocks.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3edd047 elementor-widget elementor-widget-text-editor\" data-id=\"3edd047\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standard Salesforce agencies provide administrative and configuration skills. What they don&#8217;t provide is the depth of engineering expertise that Agentforce needs in production service scenarios. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-0d3b677 e-con-full ll-sec ll-tone-grey e-flex e-con e-parent\" data-id=\"0d3b677\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-dcc665b e-grid e-con-full ll-split ll-split-1 e-con e-child\" data-id=\"dcc665b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38df9e44 e-con-full e-flex e-con e-child\" data-id=\"38df9e44\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b85a05e elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6b85a05e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our solution: <br \/><span style=\"color:#FFF\">One-stop Agentforce engineering\u2014from topic to SDI action.<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16c73ab1 e-con-full ll-card e-flex e-con e-child\" data-id=\"16c73ab1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30ce899a elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"30ce899a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>logicline implements Agentforce for Salesforce customers whose requirements go beyond the standard configuration. We combine Salesforce platform expertise (Apex, LWC, Flow, Experience Cloud) with backend engineering (Heroku, Python\/Node, MCP Server) and data engineering (GRAX, Data Cloud, external data sources)\u2014and bring domain expertise from over 130 service projects in machinery and equipment. <\/p><p>You get production-ready agents, not demos. With Eval-Loop, observability, and an architecture that remains sustainable within your Salesforce instance and tech stack. <\/p><p>If you need AI agents with true domain intelligence\u2014across multiple systems, with source citation\u2014 <a href=\"https:\/\/www.logicline.de\/en\/services\/service-decision-intelligence\">Service Decision Intelligence (SDI)<\/a> is the next step.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-fc6c74e e-con-full ll-sec ll-tone-white e-flex e-con e-parent\" data-id=\"fc6c74e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f802a35 e-con-full e-flex e-con e-child\" data-id=\"1f802a35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-74627463 e-con-full e-flex e-con e-child\" data-id=\"74627463\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d02c2c8 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"2d02c2c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"763\" src=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/35-1024x977.png\" class=\"attachment-large size-large wp-image-38655\" alt=\"\" srcset=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/35-1024x977.png 1024w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/35-300x286.png 300w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/35-768x733.png 768w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/35.png 1056w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df02f35 elementor-align-center services-normal-btn elementor-widget elementor-widget-button\" data-id=\"df02f35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/www.logicline.de\/en\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">A customized integration? Just ask us! <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29fc143d e-con-full e-flex e-con e-child\" data-id=\"29fc143d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-329e1f95 e-con-full e-flex e-con e-child\" data-id=\"329e1f95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68c07a8 elementor-widget elementor-widget-heading\" data-id=\"68c07a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What we build - engineering capabilities<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-613cca9b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"613cca9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Custom Topics &amp; Reasoning Chains<\/h4><p>Domain-specific topics with clear decision-making logic: complaint triage, warranty review, maintenance recommendations, and spare part requirements. Includes topic routing, escalation logic, and handoff to human agents. <\/p><h4>Custom Apex Actions<\/h4><p>Own Apex actions for complex operations that standard actions do not cover: ERP calls, multi-level validations, component BOM logic, warranty calculation, credit line check. With clean error handling, logging and reusability. <\/p><h4>Heroku backend for computational and AI-intensive logic<\/h4><p>Where Salesforce\u2019s limits end, our Heroku stack begins: Python\/Node services for AI inference, vector databases for RAG, MQTT\/OPC-UA connectivity for IoT, long-running computations, and external API orchestration. Our own backend, no third-party SaaS. <\/p><h4>LWC components for agent-supported workflows<\/h4><p>Guided Experiences, diagnostic wizards, co-pilot sidebars, agent-supported Field Service cockpits. Lightning Web Components with clean state management and integration with Apex and external APIs. <\/p><h4>MCP and Data Integration<\/h4><p>Integration of external data sources via the Model Context Protocol \u2014 IoT telemetry, GRAX (Salesforce history without API limits), knowledge bases, document archives. Standard protocol, no proprietary glue. <\/p><h4>Prompt engineering &amp; evaluation<\/h4><p>Structured prompt design, versioning, eval datasets and automatic regression tests. Response quality becomes measurable &#8211; and remains measurable, even if the LLM model changes. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4833c596 elementor-align-left services-normal-btn elementor-widget elementor-widget-button\" data-id=\"4833c596\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"#stufenmodell\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More  <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-8240424 e-con-full ll-sec ll-tone-grey e-flex e-con e-parent\" data-id=\"8240424\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9d43377 ll-split ll-split-1 e-con-full e-flex e-con e-child\" data-id=\"9d43377\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7b48d6f e-con-full e-flex e-con e-child\" data-id=\"7b48d6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-559256e elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"559256e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Sets Us Apart from Standard Salesforce Agencies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28fad59 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"28fad59\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.logicline.de\/en\/services\/service-decision-intelligence\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">For more information, see also \"Service Decision Intelligence\"<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb2d36d e-con-full e-flex e-con e-child\" data-id=\"fb2d36d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f8c427 elementor-widget__width-initial elementor-widget-mobile__width-initial ll-list-cards ll-rich elementor-widget elementor-widget-text-editor\" data-id=\"9f8c427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are many AI consulting firms and Salesforce partners. What\u2019s rare, however, is a deep engineering expertise combined with domain knowledge in services for machinery and equipment manufacturers and our own production-ready platforms to prove it. What sets us apart:  <\/p><ul><li><strong>Our own products demonstrate depth<\/strong> \u2014 IOTAM (machine file with its own IoT backend) and SDI (5 Skills, MCP-native, LLM-agnostic) are not just consulting slides, but productive platforms.<\/li><li><strong>Full stack<\/strong> \u2014 Apex, LWC, Flow, Experience Cloud on the Salesforce side; Python, Node, Heroku, vector databases, MCP servers on the external side. One team, no handoffs. <\/li><li><strong>Industry Context: Machinery and Equipment<\/strong> \u2014 we understand service logic, warranty models, component structures, and the realities of Field Service. Topics and actions are derived from domain knowledge, not from standard templates. <\/li><li><strong>Helped develop integrations<\/strong> \u2014 We didn\u2019t just configure the Salesforce integrations for TeamViewer (remote support) and Empolis (knowledge management); we helped develop them. Ecosystem nodes instead of siloed solutions. <\/li><li><strong>Cost-optimized mixed-shoring<\/strong> &#8211; architecture work in Germany, implementation with an experienced team in India. Engineering depth at reasonable daily rates. <\/li><\/ul><p>The result: productive agents in <strong>6-12 weeks per sprint<\/strong>, depending on the scope.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-4ddae466 e-con-full ll-sec ll-tone-white e-flex e-con e-parent\" data-id=\"4ddae466\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1328dd34 e-con-full e-flex e-con e-child\" data-id=\"1328dd34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e776839 e-con-full e-flex e-con e-child\" data-id=\"3e776839\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48f30bf9 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"48f30bf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/05\/team-agentforce-1024x1024-1.webp\" class=\"attachment-large size-large wp-image-39390\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31d5a9af elementor-align-center services-normal-btn elementor-widget elementor-widget-button\" data-id=\"31d5a9af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"#stufenmodell\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c72388e e-con-full e-flex e-con e-child\" data-id=\"2c72388e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-392afa49 e-con-full e-flex e-con e-child\" data-id=\"392afa49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-335bac8 elementor-widget elementor-widget-heading\" data-id=\"335bac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Concrete offer - engagement models<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e61cecf elementor-widget__width-initial ll-rich elementor-widget elementor-widget-text-editor\" data-id=\"4e61cecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"md-plain md-expand\">From <\/span><span class=\"md-pair-s \"><strong><span class=\"md-plain\">Agentforce Consulting<\/span><\/strong><\/span><span class=\"md-plain\"> to the production-ready <\/span><span class=\"md-pair-s \"><strong><span class=\"md-plain\">implementation<\/span><\/strong><\/span><span class=\"md-plain md-expand\"> \u2014in clearly defined packages instead of time-and-material billing.<\/span><\/p><h4>Discovery Sprint (2 weeks)<\/h4><p><strong>When it makes sense:<\/strong> You&#8217;re evaluating Agentforce but are unsure about the architecture, data integration, or use case prioritization.<\/p><p><strong>What you get:<\/strong><\/p><ul><li>Architecture blueprint for your specific use case<\/li><li>Technical feasibility analysis (data connection, custom actions, backend requirements)<\/li><li>Cost and risk assessment<\/li><li>Recommendation: Build vs. Buy (e.g., SDI Skills instead of in-house development)<\/li><\/ul><h4>Build Sprint (6-8 weeks)<\/h4><p><strong>When it makes sense:<\/strong> Use case is defined, you want to have a productive agent or topic set live.<\/p><p><strong>What you get:<\/strong><\/p><ul><li>Custom Topics, Actions, LWC components according to Blueprint<\/li><li>Backend services (if required) on Heroku<\/li><li>Data integration (Salesforce, ERP, IoT, documents \u2014 depending on the use case)<\/li><li>Eval setup and handover to your team<\/li><li>Productive Agent for 1\u20132 topics, integrated with Service Cloud \/ Experience Cloud<\/li><\/ul><h4>Skill extension (ongoing, monthly)<\/h4><p><strong>When it makes sense:<\/strong> You have a productive agent and want to expand it step by step &#8211; new topics, new data sources, new workflows.<\/p><p><strong>What you get:<\/strong><\/p><ul><li>Fixed engineering contingent per month<\/li><li>Agile expansion according to backlog<\/li><li>Eval reviews and performance monitoring<\/li><\/ul><h4>Architecture Review (1-2 weeks)<\/h4><p><strong>When to use it:<\/strong> Your existing Agentforce implementation isn&#8217;t performing well, is acting erratically, or isn&#8217;t scaling.<\/p><p><strong>What you get:<\/strong><\/p><ul><li>Architecture audit (topic design, actions, data connection, prompts, evaluation)<\/li><li>Concrete hot fix list with cost estimate<\/li><li>Recommendation for refactoring or extension<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-f5da2c9 e-con-full ll-sec ll-tone-grey e-flex e-con e-parent\" data-id=\"f5da2c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-db9b09b e-con-full e-flex e-con e-child\" data-id=\"db9b09b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eb5d1a0 e-con-full e-flex e-con e-child\" data-id=\"eb5d1a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de7cc85 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"de7cc85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"763\" src=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/23-1024x977.png\" class=\"attachment-large size-large wp-image-38517\" alt=\"\" srcset=\"https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/23-1024x977.png 1024w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/23-300x286.png 300w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/23-768x733.png 768w, https:\/\/www.logicline.de\/wp-content\/uploads\/2026\/04\/23.png 1056w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cb5aa3 elementor-align-center services-normal-btn elementor-widget elementor-widget-button\" data-id=\"9cb5aa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"#stufenmodell\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aaca681 e-con-full e-flex e-con e-child\" data-id=\"aaca681\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2e3418b e-con-full e-flex e-con e-child\" data-id=\"2e3418b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3417fb6 elementor-widget elementor-widget-heading\" data-id=\"3417fb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3 specific use cases<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96fdf8c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"96fdf8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Service complaint triage<\/h4><p>Custom topic with Apex actions for warranty verification and contract lookup. Heroku service for component bill of materials analysis. LWC component in the case layout for triage recommendations with source citations. Processing time cut in half.   <\/p><h4>Field Service Copilot<\/h4><p>LWC sidebar in the Field Service Mobile Cockpit. Custom actions for machine data, service history, and knowledge base lookups. MCP integration with Empolis for technical instructions. Answers provided directly on-site, with citations.   <\/p><h4>Aftermarket Bot in the customer portal<\/h4><p>Agentforce agent in Experience Cloud that suggests spare parts, recommends maintenance appointments, and identifies opportunities for contact. LWC components for 3D instructions (Side Effects), Apex actions for contract and order processing. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6f4d61d3 ll-anchor e-flex e-con-boxed e-con e-parent\" data-id=\"6f4d61d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2bce3b3a elementor-widget elementor-widget-menu-anchor\" data-id=\"2bce3b3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"step-by-stepmodel\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-eeca81a e-con-full ll-sec ll-tone-white e-flex e-con e-parent\" data-id=\"eeca81a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-261c609d elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"261c609d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">From Agentforce to Service Decision Intelligence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7faa8447 e-con-full e-flex e-con e-child\" data-id=\"7faa8447\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-544e3c9d e-con-full e-flex e-con e-child\" data-id=\"544e3c9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-691f8af elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"691f8af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Agentforce is the front end. Once your agents need to reliably use data beyond Salesforce\u2014with source citation and via interchangeable LLMs\u2014 <a href=\"\/\/\/services\/service-decision-intelligence\">Service Decision Intelligence<\/a> is the next step. <\/p><p>As a domain layer, SDI brings the expertise needed to make your Agentforce implementation service-ready, built on over 30 years of experience in machinery and equipment services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cce6450 e-con-full e-flex e-con e-child\" data-id=\"1cce6450\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40ee43ae elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"40ee43ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Your Path:<\/strong> <a href=\"https:\/\/www.logicline.de\/en\/services\/installed-base-assessment\">Installed Base Assessment<\/a> \u2192 <a href=\"https:\/\/www.logicline.de\/en\/services\/digital-machine-file\">Digital Machine File<\/a> \u2192 <a href=\"https:\/\/www.logicline.de\/en\/services\/customer-portal\">Customer Portal &amp; IoT<\/a> \u2192 <a href=\"https:\/\/www.logicline.de\/en\/services\/service-decision-intelligence\">Service Decision Intelligence<\/a><\/p><p>You don&#8217;t have to implement everything at once. Each stage delivers independent value. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-428c552 ll-cta elementor-widget elementor-widget-button\" data-id=\"428c552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"#\" rel=\"nofollow\" data-cal-link=\"edgar.schueber\/30min\" data-cal-namespace=\"30min\" data-cal-config=\"&#039;{&quot;layout&quot;:&quot;month_view&quot;\" useslotsviewonsmallscreen=\"\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Arrange an initial consultation and demo now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-aef42d7 e-con-full ll-sec ll-tone-grey e-flex e-con e-parent\" data-id=\"aef42d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f622b0f e-con-full e-flex e-con e-child\" data-id=\"f622b0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cea17d7 elementor-widget elementor-widget-menu-anchor\" data-id=\"cea17d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"wo-starten\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-2de68b7 e-con-full e-grid e-con e-child\" data-id=\"2de68b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f23616b e-con-full e-flex e-con e-child\" data-id=\"f23616b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20578b2 elementor-widget elementor-widget-heading\" data-id=\"20578b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where do you start?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0ff40f e-grid e-con-full e-con e-child\" data-id=\"e0ff40f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-28266a0 e-con-full roundbox ll-card e-flex e-con e-child\" data-id=\"28266a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c20b42 elementor-widget elementor-widget-text-editor\" data-id=\"3c20b42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Are you evaluating Agentforce for an initial use case?<\/strong>  \u2192 Discovery Sprint (2 weeks) delivers blueprint and feasibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a69b738 e-con-full ll-card e-flex e-con e-child\" data-id=\"a69b738\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12fd0c1 elementor-widget elementor-widget-text-editor\" data-id=\"12fd0c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Use case is clear, you want to become productive?<\/strong>  \u2192 Build sprint (6-8 weeks) &#8211; productive agent including eval and handover.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d546be9 e-con-full ll-card e-flex e-con e-child\" data-id=\"d546be9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17f2d49 elementor-widget elementor-widget-text-editor\" data-id=\"17f2d49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Do you already have an implementation that is not performing?<\/strong>  \u2192 Architecture Review (1-2 weeks) &#8211; Audit + hot fix list.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41de887 e-con-full ll-card e-flex e-con e-child\" data-id=\"41de887\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86ec939 elementor-widget elementor-widget-text-editor\" data-id=\"86ec939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Do you need continuous expansion?<\/strong>  \u2192 Skill extension &#8211; fixed engineering contingent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-421518e e-con-full ll-sec ll-tone-white e-flex e-con e-parent\" data-id=\"421518e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5be2591 e-con-full e-flex e-con e-child\" data-id=\"5be2591\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-01173dd e-con-full e-flex e-con e-child\" data-id=\"01173dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-103c873 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"103c873\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#12070A\" class=\"elementor-element elementor-element-46b7989 why elementor-widget__width-initial elementor-widget elementor-widget-accordion\" data-id=\"46b7989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7411\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7411\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do we need SDI to use Agentforce?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7411\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7411\"><div data-faq-a=\"\" data-pm-slice=\"2 2 [\">\n<div data-faq-a=\"\" data-pm-slice=\"2 2 [\">\n<div data-faq-a=\"\" data-pm-slice=\"2 2 [\">\n<p class=\"p1\">No. You can still make effective use of Agentforce without SDI\u2014especially if most of your data is stored in Salesforce. SDI becomes relevant when service decisions require data from outside Salesforce (IoT, ERP, documents) and a source citation is required.  <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7412\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7412\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">We already have a Salesforce agency. Where does logicline fit in? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7412\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7412\"><p class=\"p1\">We complement standard Salesforce consulting with in-depth engineering expertise. Specifically: in areas where custom Apex, LWC, Heroku backend, data integration, or prompt engineering are required. We often work in parallel with existing agencies, not as a replacement.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7413\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7413\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does a Build Sprint cost?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7413\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7413\"><p class=\"p1\">Fixed price per use case complexity. Discovery sprint with effort estimation provides clarity before a build sprint starts. Mixed shortening reduces the daily rate load.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7414\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7414\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do you ensure that agents don't hallucinate?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7414\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7414\"><p>Three levers: (1) Clean data connection with sources instead of free-form prompts, (2) structured prompt engineering with versioning, (3) eval setup with defined test datasets that also runs in production.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7415\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7415\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can we change the LLM provider later?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7415\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7415\"><p>Yes, provided we build the architecture accordingly. MCP-based integration and cleanly encapsulated prompts are prerequisites for this. We recommend LLM agnosticism from the start, especially in regulated service contexts.  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-143a2673 e-con-full ll-sec ll-tone-grey e-flex e-con e-parent\" data-id=\"143a2673\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-104259e8 elementor-widget elementor-widget-template\" data-id=\"104259e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"13304\" class=\"elementor elementor-13304 elementor-13283 elementor-13283\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<section class=\"elementor-element elementor-element-34b1860 e-con-full e-flex e-con e-parent\" data-id=\"34b1860\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<section class=\"elementor-element elementor-element-5458ce23 e-con-full why-parent-sticky e-flex e-con e-child\" data-id=\"5458ce23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1fbd0390 e-con-full e-flex e-con e-child\" data-id=\"1fbd0390\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0a0f49c e-con-full e-flex e-con e-child\" data-id=\"0a0f49c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9662e8c elementor-widget elementor-widget-heading\" data-id=\"9662e8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why logicline?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-hover-color=\"#FFFFFF00\" class=\"elementor-element elementor-element-2657e91 e-con-full e-flex e-con e-child\" data-id=\"2657e91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cdf28a6 e-grid e-con-boxed e-con e-child\" data-id=\"cdf28a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-497cd42 e-con-full why-us-container e-flex e-con e-child\" data-id=\"497cd42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b452f7 elementor-widget elementor-widget-heading\" data-id=\"2b452f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Own products for faster solutions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32c27b3 elementor-widget elementor-widget-text-editor\" data-id=\"32c27b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Digital machine file, Service Decision Intelligence (SDI) and other modules are ready-made software with domain IP &#8211; no effort from zero, shorter time-to-value.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d379e8 e-con-full why-us-container e-flex e-con e-child\" data-id=\"3d379e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fae87d8 elementor-widget elementor-widget-heading\" data-id=\"fae87d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Industry depth for machinery manufacturers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cc7134 elementor-widget elementor-widget-text-editor\" data-id=\"5cc7134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Over 130 projects in service and aftermarket. Our team knows the processes before the first configuration begins. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcd7dbf e-con-full why-us-container e-flex e-con e-child\" data-id=\"bcd7dbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d63d431 elementor-widget elementor-widget-heading\" data-id=\"d63d431\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Salesforce Platform, end-to-end<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf0c73 elementor-widget elementor-widget-text-editor\" data-id=\"7bf0c73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No system discontinuity, no integration project off track. Portals, spare parts stores, IoT, AI agents &#8211; all on one platform. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b43d523 e-con-full why-us-container e-flex e-con e-child\" data-id=\"b43d523\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee65780 elementor-widget elementor-widget-heading\" data-id=\"ee65780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">AI decision intelligence, product-ready<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b33dde elementor-widget elementor-widget-text-editor\" data-id=\"2b33dde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SDI combines machine data, CRM context and knowledge base into concrete recommendations for action. Not an experiment &#8211; a ready-to-use module. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ee884e e-con-full why-us-container e-flex e-con e-child\" data-id=\"5ee884e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9c88b elementor-widget elementor-widget-heading\" data-id=\"3f9c88b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Your pace, your order<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-518c811 elementor-widget elementor-widget-text-editor\" data-id=\"518c811\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The step model allows you to start where the need is greatest. Each level delivers immediate value and builds on the previous one. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-713d31d e-con-full why-us-container e-flex e-con e-child\" data-id=\"713d31d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b8a8c elementor-widget elementor-widget-heading\" data-id=\"a7b8a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ready for the next step?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99ac9f5 elementor-widget elementor-widget-text-editor\" data-id=\"99ac9f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We will show you in 30 minutes what is possible for your company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6704cf9 elementor-align-left ll-cta elementor-widget elementor-widget-button\" data-id=\"6704cf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.logicline.de\/en\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact &amp; Appointments<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Agentforce Delivers in Customer Service: We design, build, and operate Salesforce AI agents for machinery and equipment manufacturers\u2014using our own knowledge base instead of generating random responses.<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":35081,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-39422","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/pages\/39422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/comments?post=39422"}],"version-history":[{"count":15,"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/pages\/39422\/revisions"}],"predecessor-version":[{"id":42478,"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/pages\/39422\/revisions\/42478"}],"up":[{"embeddable":true,"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/pages\/35081"}],"wp:attachment":[{"href":"https:\/\/www.logicline.de\/en\/wp-json\/wp\/v2\/media?parent=39422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}