More sales from your installed base - data-based and quick to implement.
Many machine manufacturers do not know exactly what sales potential lies in their installed base – because data on machines, contracts and service history is spread across different systems. The Installed Base Assessment makes this potential visible: you receive a data-based growth plan with specific measures, prioritized according to sales potential.
You will receive this in 3-4 weeks:
Potential report (revenue uplift per segment)
Data snapshot / workbook (machine inventory, age, usage, contract rate)
Implementation backlog (10-15 prioritized measures)
Strategy workshop (1 day) and presentation (90 min) with decision paper
Do you know the potential of your installed base?
Most machine and equipment manufacturers have thousands of systems in the field – but no clear answer to these questions:
- Which machines are due for modernization?
- Where is a service contract missing – and what does this cost in lost sales?
- What is the contract ratio per customer segment?
- What cross-selling and upselling potential remains untapped?
- Where does data quality fail – and what is the first step?
Without structured data, this potential remains invisible. The assessment provides the answers.
Our solution: Installed Base Assessment
In the Installed Base Assessment, we consolidate your installed base – machines, components, serial numbers and service history – in a consistent (Salesforce) data structure and thus create an initial view of the installed base that your service organization needs. Based on this, you will receive a prioritized action plan after a service strategy workshop that reduces manual effort, makes processes consistent and opens up new after-sales revenue potential.
How to get more out of your machine fleet
Data analysis:
Analysis of your installed base: age, region, usage, inventory
Evaluation of the service contract ratio (coverage)
Determination of potential:
Determination of potential for services, modernization, spare parts
Strategy development:
Strategy workshop with your managers
Concrete recommendations for action and quick wins
Three phases - from stocktaking to the growth plan
Phase 1 – Workshop & target picture Strategy workshop with service and sales team (1 day). Joint definition: Where does your service business stand today? What goals are you pursuing?
Phase 2 – Data analysis Remote analysis of your installed base using our own tools. We consolidate data from your CRM, ERP and other systems into a uniform structure – and identify gaps, patterns and potential.
Phase 3 – Results report & roadmap Compact results presentation (90 min.) with concrete recommendations for action: prioritized according to sales potential, with a clear next step.
What you get out of it:
- Clear decision-making basis for your service business – not gut feeling, but data.
- Concrete sales potential per customer segment, based on your actual machine inventory.
- Top 10 cross/upsell lists – immediately usable for your sales.
- Transparency about your installed base – even if the data quality is still patchy today.
- Entry into data-driven service – without changing systems, based on your existing infrastructure.
For whom is the offer particularly interesting?
The Installed Base Assessment is aimed at manufacturers of machines, systems and equipment with an existing fleet and service business. Particularly relevant for:
- Service managers who are responsible for sales and contracts
- After-sales sales looking for cross-selling and upselling potential
- Management that wants to develop service as a strategic growth area
Why logicline is the right choice for you:
Experience from numerous Salesforce and IoT projects in mechanical engineering
Industry knowledge meets technological expertise
Quickly deployable solutions – individually expandable
Do you want to roughly estimate in advance what is worthwhile? The ROI calculator for service digitization provides benefits, payback and ROI in just a few minutes – the assessment turns this into a reliable basis for decision-making.
Your entry into level 1: Digitize
The installed base assessment is the first step on the way to a data-driven service organization. It provides the foundation for everything that follows:
Digitize → Network → Decide → Automate
You will find out where you stand – and which next step has the greatest leverage.
A rough estimate of what is worthwhile in advance? The provides benefits, payback and ROI in just a few minutes – the assessment turns this into a reliable basis for decision-making.
After the assessment: the digital machine file
The results of the assessment flow directly into the digital machine file – your central data source for machines, components and service history in Salesforce. From there, you can network portals, connect IoT data and create the basis for AI-supported service decisions.
Your path: Assessment → Digital machine file → Customer portal & IoT → Service decision intelligence
Why logicline?
Own products for faster solutions
Digital machine file, Service Decision Intelligence (SDI) and other modules are ready-made software with domain IP – no effort from zero, shorter time-to-value.
Industry depth for machinery manufacturers
Over 130 projects in service and aftermarket. Our team knows the processes before the first configuration begins.
Salesforce Platform, end-to-end
No system discontinuity, no integration project off track. Portals, spare parts stores, IoT, AI agents – all on one platform.
AI decision intelligence, product-ready
SDI combines machine data, CRM context and knowledge base into concrete recommendations for action. Not an experiment – a ready-to-use module.
Your pace, your order
The step model allows you to start where the need is greatest. Each level delivers immediate value and builds on the previous one.
Ready for the next step?
We will show you in 30 minutes what is possible for your company.
