Generate more revenue from your installed base —data-driven and quick to implement.
For German machinery and equipment manufacturers, service accounts for 15 to 30 percent of revenue, and according to the VDMA, aftermarket margins are up to four times higher than those in the new machinery business. Nevertheless, many manufacturers do not know exactly what revenue potential lies within their installed base—because data on machines, contracts, and service history is scattered across various systems.
The Installed Base Value Proof highlights this potential—and at the same time demonstrates that your data can be used for this purpose. In three weeks, you’ll receive a quantified value proposition based on your own metrics and, as proof of concept, a usable data model for one of your machine types. Fixed price, primarily remote, with a portion of the cost applicable toward implementation.
Here's what you'll receive in 3–4 weeks:
Value Case: Quantified Revenue and Cost Leverage Based on Your Key Metrics
A Useful Data Model for a Machine Type—The Proof of Concept
Data Quality Score with Specifically Identified Gaps
60-Day Roadmap and Presentation of Results with a Recommendation for Decision-Making
Do you know the potential of your installed base?
Most machinery and equipment manufacturers have thousands of systems in the field—but no clear answer to these questions:
- Which machines are scheduled for modernization?
- Where is a service contract missing—and how much lost revenue does that cost?
- What is the contract rate per customer segment?
- What cross-selling and upselling opportunities remain untapped?
- Where does data quality fall short—and what’s the first step?
Without structured data, this potential remains hidden. Value Proof provides the answers.
Our Solution: Installed Base Value Proof
The Installed Base Value Proof answers two questions in one step: What is the value—and what does your data reveal? Based on your own key metrics, we quantify the levers within your installed base: spare parts, service contracts, modernization, and avoidable on-site visits. At the same time, we prepare the data for a specific machine type—machines, components, serial numbers, service history—into a clean, AI-ready structure and use this example to demonstrate that your data is actionable. This works regardless of where your data is currently stored (SAP, Salesforce, or a proprietary solution); the target vision guides you step by step toward a sustainable platform.
How to Get More Out of Your Machine Fleet
Data Analysis:
Analysis of Your Installed Base: Age, Region, Usage, Inventory
Assessment of the Service Contract Coverage Rate
Potential Assessment:
Potential Assessment for Services, Modernization, and Spare Parts
Value Case & Proof of Concept:
- Value Workshop with Your Executives
- Value case based on your key metrics plus a data model for a specific machine type
Three Phases — From Assessing the Current Situation to a Growth Plan
Phase 1 – Value Workshop & Focus Value Workshop with the service and sales teams (1 day). Together, we’ll determine: Where does your service business stand, which machine types are important, and which value levers matter?
Phase 2 – Data Analysis & Proof of Concept: Remote analysis of your installed base using our proprietary tools. We consolidate data from CRM, ERP, and other systems into a unified, AI-enabled structure and prepare a machine type as proof of concept—including a data quality score.
Phase 3 – Value Case & Roadmap: Concise Presentation of Results (90 min.): quantified value case, proof of concept, and a 60-day roadmap with a clear next step.
How this benefits you:
- A clear basis for decision-making based on your own data —numbers instead of gut feelings.
- Proof of Concept for a Machine Type – You see a result, not just an analysis.
- Specific revenue and cost levers by segment, based on your actual machine fleet.
- Platform-neutral —works even before deciding on Salesforce.
- Low risk – fixed price, primarily remote, partially countable toward implementation.
Who would find this offer particularly interesting?
The Installed Base Assessment is designed for machinery and equipment manufacturers with an existing fleet and service business. It is particularly relevant for:
- Heads of Service Who Are Responsible for Sales and Contracts
- After-sales sales team seeking cross-selling and upselling opportunities
- IT and digital leaders who want to know whether service data supports AI processes
- Management that seeks to develop service as a strategic growth area to develop
They ask questions such as “Which systems are ready for modernization?”, “Where is a service contract missing?”, “How much potential is currently going untapped?”, or they want greater transparency regarding customer needs.
Why logicline is the right choice for you:
- Over 30 years of machinery and equipment services —we understand the processes behind service contracts, spare parts, and modernization.
- Remote analysis using your own tools —we consolidate data from CRM, ERP, and other systems without requiring you to switch systems.
- Results in 3 to 4 weeks —a structured diagnosis plus a prioritized action plan, not a project that takes months.
Want to get a rough estimate of what’s worth it? The ROI calculator for service digitization provides benefits, payback, and ROI in just a few minutes—and the Value Proof turns these into a solid basis for decision-making.
Getting Started with Level 1: Digitize
The Installed Base Value Proof is the first step toward becoming a data-driven service organization. It provides the foundation for everything that follows:
Digitize → Connect → Decide → Automate
You’ll find out where you stand—and which next step will have the greatest impact.
Want to get a rough idea of what’s worth it? The provides benefits, payback, and ROI in just a few minutes—the Value Proof turns this into a solid basis for decision-making.
Following the Value Proof: The Digital Machine File
The results of the Value Proof are fed directly into the Digital Machine File —your central data source for machines, components, and service history in Salesforce. From there, you can connect portals, integrate IoT data, and lay the foundation for AI-driven service decisions.
Your Path: Value Proof → Digital Machine File → Customer Portal & IoT → Service Decision Intelligence
Why logicline?
Own products for faster solutions
Digital machine file, Service Decision Intelligence (SDI) and other modules are ready-made software with domain IP – no effort from zero, shorter time-to-value.
Industry depth for machinery manufacturers
Over 130 projects in service and aftermarket. Our team knows the processes before the first configuration begins.
Salesforce Platform, end-to-end
No system discontinuity, no integration project off track. Portals, spare parts stores, IoT, AI agents – all on one platform.
AI decision intelligence, product-ready
SDI combines machine data, CRM context and knowledge base into concrete recommendations for action. Not an experiment – a ready-to-use module.
Your pace, your order
The step model allows you to start where the need is greatest. Each level delivers immediate value and builds on the previous one.
Ready for the next step?
We will show you in 30 minutes what is possible for your company.
