
Your partner for digital transformation
We specialize in digitalization for manufacturers of machinery and equipment. With a team of experienced consultants and developers, we design your service platform – from strategy to implementation.
Your partner for digital transformation
We specialize in digitalization for manufacturers of machinery and equipment. With a team of experienced consultants and developers, we design your service platform – from strategy to implementation.
Your partner for digital transformation
We specialize in digitalization for manufacturers of machinery and equipment. With a team of experienced consultants and developers, we design your service platform – from strategy to implementation.
Why logicline is the right partner
logicline is your partner for the digitalization of service processes in the industry. With over 30 years of experience, we combine technological expertise with in-depth industry knowledge to support our customers on their digital transformation journey.
Our mission: to fundamentally change the service business for manufacturers of machinery and equipment with innovative solutions such as IoT asset management and AI-supported platforms.
IoT and AI
Our experience in using IoT data and automation with AI agents helps you to make service processes smarter.
Salesforce Expertise since 2010
Our solutions are seamlessly integrated into the leading platform for customer and service processes.
Industry experience in mechanical engineering
Many years of cooperation with manufacturers of capital goods and genuine service experience in mechanical engineering.

Our history - from service provider to innovation leader
What began in 1992 as a traditional IT service provider is now a driver of innovation for the mechanical engineering industry. With the development of specialized service platforms on Salesforce, we recognized early on how important digitalization and automation are for the future of service. Today, we are actively shaping the transformation and making service processes future-proof.

Flexible and internationally distributed
We work according to agile principles in an internationally distributed team and with a network of specialists

130 successfully implemented projects
Over 130 successfully implemented projects as a solid basis for our best practices in agile, distributed software development

Technology experts with industry experience
Industry-experienced service managers and experienced technology experts provide support from strategy to scaling
Our vision and strategy for the future
Our vision and strategy for the future
Our vision is a new era of service delivery: flexible, cost-efficient and scalable. With our “Service-as-Software” approach, we rely on automation, AI and IoT to reduce routine tasks and promote quality and sustainability.
What does “Service-as-Software” mean?
It is our way of radically simplifying service processes and making them more efficient at the same time. Using intelligent digital platforms, we create solutions that act proactively, learn from data and respond to the individual needs of our customers.
For our customers, this means more efficient processes, lower costs and stronger customer loyalty. Together, we are shaping the future of service – smarter, more connected and more successful.
Achieving more together - customers and partners
Innovation comes from collaboration. That’s why we work with strong partners such as Salesforce, Empolis and TeamViewer to offer you the best solutions. Our customers value us as a reliable partner for digital transformation – from consulting to implementation.














References

In logicline, we have found a partner who has provided us with crucial support in the development of our ‘myDormaHüppe’ customer portal. Their expertise and collaborative partnership have enabled a solution that both makes our processes more efficient and improves the customer experience.



A unique selling point and important competitive advantage of the Lenze Group is its strategic focus on digital innovations. For us, thought leadership means shaping the digital transformation from within. Our digital expertise is bundled in the ‘Lenze Digital’ business unit, where logicline supports machine manufacturers with its solutions along the entire product life cycle.



logicline impresses with its in-depth Salesforce expertise and excellent understanding of our Empolis products. Together, we have developed a Salesforce app that guides service agents directly to the information they need thanks to AI-supported search – without detours and media disruptions. The seamless integration into Salesforce offers our customers an optimized user experience and significantly more efficient processes. The partnership with logicline is extremely effective and has created a solution that offers real added value.


With Nordex OS, in whose development logicline is a reliable and experienced partner, we are introducing an IIoT-based platform that is at the center of our digital transformation. The platform’s open architecture gives us far-reaching opportunities to interact with the entire fleet and its operating data, helping us and our customers to increase the efficiency of the turbines and open up new areas of business.



The new solution is more than just a digitalization of existing services. It opens up new paths into the digital future for ABP – we can now also offer the digital portal to customers in other industries and are thus penetrating completely new business areas. During development, logicline was a valuable partner for us, getting involved right from the first sketch of an idea on a whiteboard and immediately understanding how it could be implemented technologically.

logicline is a reliable project partner for us and with logicline’s expertise with the Salesforce platform, we were able to implement our project quickly and agilely.


The reparameterization of our wind turbines now only takes a few minutes. And this is just one of many examples of how Nordex is using the IoT platform developed with logicline to increase efficiency!


Our experience with this partner was second to none! In over 20 years of dealing with implementation partners, I have never had a partner as outstanding as logicline. logicline has clearly raised the bar!

logicline understood us and advised us well. With their Salesforce expertise, we were able to ensure a very fast implementation and use the app directly with the customer after a short time. Many thanks for the great effort!
